Customer complaint lifecycle flow

Chhotaria Securities Private Limited
Complaint initiation
Borrower raises complaint
Call
+91 91099 57390
Digital apps
CreditSea · Cash247
Grievance email
grievance@chhotariasecurities.com
Nodal email
nodal.officer@chhotariasecurities.com
Nodal contact
+91 62923 24705
Office address
Offices 425–430, 453–455,
4th Floor, Magneto Offizo,
Labhandi, Raipur,
Chhattisgarh 492001, India
01
Level 1 · Customer support
Helpline & digital channels
02
Level 2 · Grievance officer
Ms. Avneet Kaur · +91 91099 57420
03
Level 3 · Nodal officer
Mr. Harshit Raj Singh · +91 62923 24705
04
Level 4 · Reserve Bank of India
RBI ombudsman