CIN: U67120WB1995PTC072491|NBFC Bearing No.: B-05.04798
Office No - 425- 430, 453-455 Fourth Floor, Magneto Offizo, Magneto the Mall, Raipur- 492001, Chhattisgarh.
GRIEVANCE REDRESSAL

Grievence Officer Reddresal

A dedicated grievance redressal mechanism to address customer concerns fairly, transparently, and within the prescribed regulatory framework.

GRIEVENCE OFFICER REDDRESAL

Chhotaria Securities Pvt. Ltd. has appointed a Grievance Redressal Officer to address customer complaints and concerns in a fair, transparent, and timely manner.

Customers may contact the Grievance Officer for issues related to loan services, repayment, charges, recovery practices, or any other service-related matter.

GRIEVANCE OFFICER DETAILS

Name: Ms. Avneet Kaur

Designation: Grievance Redressal Officer

Contact No.: +91 91099 57420

Email: grievance@chhotariasecurities.com

Registered Office Address: 3rd Floor, 1B Eling Road, A.J.C.Bose Road, Kolkata, West Bengal, India, 700020

NODAL OFFICER DETAILS

Name: Mr. Harshit Raj Singh

Designation: Nodal Officer

Contact No.: +91 74707 75986

ESCALATION TO RBI

If the complaint is not resolved within 30 days, customers may escalate to the RBI Ombudsman through the RBI Sachet Portal:

RESPONSE TIMELINE
Complaints will be acknowledged and addressed within 30 days from the date of receipt.