Digital Lending Disclosure

Chhotaria Securities Pvt. Ltd., an RBI-registered Non-Banking Financial Company (NBFC), conducts its digital lending operations in strict compliance with the Reserve Bank of India (RBI) Digital Lending Guidelines and other applicable regulatory directives. The Company is committed to ensuring transparency, fairness, and responsible lending practices across all digital loan products.

Loan Products Offered

Chhotaria Securities Pvt. Ltd. offers unsecured personal and business loan products through digital channels. The sanctioning of loans is subject to internal credit assessment policies and regulatory compliance requirements.

Prior to the execution of the loan agreement, customers are provided with complete disclosure of:

  • Sanctioned loan amount
  • Loan tenure
  • Applicable interest rate
  • Annual Percentage Rate (APR)
  • Repayment schedule
  • Applicable fees and charges
  • Terms and conditions governing the loan

Loan disbursement is made directly to the borrower’s bank account in accordance with RBI guidelines.

Range of Annual Percentage Rate (APR)

The Annual Percentage Rate (APR) represents the total cost of borrowing, expressed on an annualized basis, and includes interest and applicable charges.
APR Range: – Minimum 30% to Maximum 500%
The applicable APR is determined based on credit evaluation, risk assessment, loan tenure, and internal pricing policies. The exact APR applicable to each borrower is disclosed prior to loan acceptance.

Fees & Charges

Chhotaria Securities Pvt. Ltd. maintains a transparent fee structure. All charges are disclosed upfront in the Key Fact Statement (KFS) and the loan agreement.

Applicable charges may include:

  • Processing fees
  • Late payment charges
  • Penal interest on overdue amounts
  • Foreclosure or prepayment charges (if applicable)
  • Bounce charges (if applicable)
  • Applicable statutory levies and taxes

No undisclosed or hidden charges are imposed.

Recovery Practices

The Company adheres to fair and ethical recovery practices in compliance with RBI guidelines and applicable regulatory standards.

The Company ensures:

  • Professional and respectful communication
  • No harassment, coercion, or intimidation
  • No public disclosure of borrower information
  • Communication only during permissible hours
  • Engagement of authorized and trained recovery personnel

The dignity, privacy, and confidentiality of customers are strictly maintained.

Cooling-Off Period Policy

In compliance with RBI Digital Lending Guidelines, borrowers are provided with a cooling-off period following loan disbursement.

During this period, the borrower may exit the loan agreement by repaying:

  • The principal amount disbursed
  • Proportionate interest for the period of utilization

No penalty will be charged during the cooling-off period, subject to regulatory provisions.

Loan Service Provider (LSP) Details

Chhotaria Securities Pvt. Ltd. may engage authorized Loan Service Providers (LSPs) to facilitate certain digital lending operations.

Customers are informed about:

  • The identity of the LSP
  • The specific services performed by the LSP
  • Data collection and processing practices

Notwithstanding the engagement of any LSP, Chhotaria Securities Pvt. Ltd. remains fully responsible for compliance with RBI regulations and customer protection requirements.